Notice and termination issues
Review of notices, ending of tenancy issues, timeframes, and whether the correct process appears to have been followed.
Tenancy Advocacy
Practical support for tenancy issues and housing disputes.
This area is focused on helping people understand the tenancy issue, organise their records, identify the key dispute points, and assess whether the matter is worth pursuing. The goal is practical support, clear preparation, and a realistic view of feasibility.
Tenancy Support Areas
What this area can help with
Tenancy matters often turn on notices, condition of the property, rent records, communications, and whether each side has kept proper written evidence.
Property condition and damage disputes
Help with disputes about damage, maintenance, cleanliness, inspections, repairs, and responsibility for the condition of the property.
Rent, bond, and payment disputes
Support around rent arrears claims, bond issues, payment disputes, deductions, and financial records that need to be reviewed.
Evidence, chronology, and document preparation
Organising notices, messages, photos, invoices, inspection records, rent records, and timelines so the matter can be assessed clearly.
General Advice
Good habits that can strengthen a tenancy matter
Tenancy disputes are often decided on records. The side with the clearer written trail, timeline, and supporting documents is usually in a much stronger position.
Keep communication in writing where possible
Use email or messages where you can, and save everything. If something important is said verbally, follow it up in writing so there is a record.
Photograph condition issues early
If there is damage, poor condition, or maintenance concern, take clear dated photos as early as possible and keep copies.
Track notices, inspections, and payments
Build a simple timeline showing key notices, rent payments, inspections, repair requests, and major communications.
Keep agreements and receipts
Save the tenancy agreement, rent receipts, bond records, notices, invoices, quotes, photos, and inspection reports.
Case Assessment Form
Tenancy matter feasibility review
Complete this form with as much detail as you can. The aim is to assess whether the matter appears viable, what records exist, how urgent it is, and whether it is suitable for further work.